Policy - PZA

Seating Policy: A reservation does not guarantee an indoor or outdoor table. Seats will be assigned based on availability upon your arrival. Number of Guests in Reservation: Please ensure that the number of guests booked matches the number of guests arriving. Customers will be considered absent after 30 minutes from the reservation time. The table guarantee is void after 15 minutes from the reservation time, and the reservation status will change to "Waiting." Deposit: A non-refundable deposit of SAR 50 is required to confirm your reservation and will be deducted from the total bill. Reservations are non-refundable under any circumstances. Age Restriction: Guests under 18 years of age are not permitted. Please adhere to the seating time specified by the restaurant. Reservations will be canceled if you arrive late. Refundable Deposits: Refunds will be credited to your wallet, not your bank account. The following are prohibited in the restaurant: Abusive behavior, whether verbal or physical; clothing containing offensive language or content.