Restaurant Policies & Terms – Upper Casual / Fine Dining 1. Reservation Policy Reservations are highly recommended. Walk-ins are welcomed based on availability. A 15-minute grace period is allowed. After that, reservations may be released. For groups of 8 or more, a deposit or pre-order may be required. 2. Dress Code Smart casual attire is required or saudi thoub dress Slippers, shorts, and sleeveless shirts are not permitted. 3. Children Policy Well-behaved children are welcome. Children under 10 must be supervised. High chairs are available upon request. 4. Outside Food & Beverages No outside food or beverages are allowed without prior approval. 5. Special Requests & Allergies Guests are encouraged to inform staff of any dietary restrictions or allergies. We will do our best to accommodate requests, but cross-contamination risks may exist. 6. Payment Methods We accept all major credit/debit cards and digital payments. Service charges may apply for large groups or special services. 7. No-Show & Late Cancellation Cancellations must be made at least 4 hours prior to reservation time. No-shows or late cancellations may incur a fee or loss of deposit. 8. Photography & Filming Personal photography is allowed without disturbing other guests. Professional shoots require prior written approval. 9. Smoking Policy Smoking is only allowed in designated outdoor areas. 10. Conduct & Courtesy We reserve the right to refuse service to guests who display disruptive or inappropriate behavior. Respect toward staff and other guests is mandatory.